Mountain America Credit Union - Provo Branch

Note: The owner or a representative of this business has not yet completed the verification process

See more Terms of Service

( 8 reviews )

Banks & Credit Unions, Financial Advising, Mortgage Lenders

Open 09:00 AM - 06:00 PM See Hours

88 N 500 W, Provo, UT 84601, United States

+1 8013-730-330

Mountain America Credit Union - Provo Branch, located at 88 N 500 W in Provo, Utah, is a trusted financial institution that offers a wide range of services to its members. As a member-owned credit union, Mountain America is committed to providing exceptional customer service and helping individuals achieve their financial goals. With convenient hours of operation from Monday to Thursday, 9 AM to 6 PM, and on Friday from 9 AM to 6 PM, the Provo branch offers a drive-through service for added convenience. Whether you need assistance with banking, loans, or investment options, the friendly and knowledgeable staff at Mountain America Credit Union - Provo Branch are ready to assist you. With a strong emphasis on community involvement, Mountain America Credit Union is dedicated to serving its members and the Provo community.

Amenities and More

Wheelchair-accessible entrance
Wheelchair-accessible car park
Drive-through
Cash advance

Reviews

4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Scott a. moore

March 22, 2024

First experience was great. I stopped by after work close to close to make a withdrawal. Unfortunately, I can't remember the lady's name that helped me at the counter. Her service was great. She helped me change my savings account to a money market savings with a higher interest rate. Second experience today was disappointing. I scheduled an appointment at 12:00 to meet with Camilo to discuss a new vehicle loan. I checked in 5 minutes before the appointment and waited in the waiting area. The loan officer walked out the door about 5 minutes past my appointment time. I ended up waiting 15 minutes past my appointment time before giving up. Disappointed in the professionalism. I'll stick with the American Fork location I think.

Gelber abe

March 22, 2024

I wen t In and asked if they had a notary available. The guy said he would find someone. I Sat in the waiting area for 20 minutes and 2 employees walked past towards an office where they stood talking. 2 more went to the restroom and back without saying a word. Finally at 40 minutes of waiting I left and went to a different branch. At this time the first person I spoke with was casually at his desk talking to a female co worker that came and sat down.

Richard green

March 22, 2024

I took my little brother in to set up an account today. Jose (i think that was his name…sorry) was INCREDIBLE!! my little brother is autistic, and Jose was kind enough to take his time to explain every little thing to my brother and made sure he was comfortable. He was very kind and extremely supportive of my brother. I cannot thank him enough for his time and patience. I love MACU and have been with them for years!! will forever and always recommend them, this branch specifically!! thank you again!

Big d style

March 22, 2024

I have been very happy with my experience with this Mountain America branch. Kyle Delahoyde was incredible with processing of paperwork, clearly communicating the process and what was expected on my end, and how timely I needed my application to process with my Home Equity Loan application. He was very patient with the amount of questions I had, and the amount of extra paperwork I needed. I was very impressed with his professionalism. With that, every time I've gone through the drive through of this branch, I'm always greeted warmly, which is nice. Overall, I've enjoyed my experience banking with Mountain America Credit Union thus far, and would recommend them to everyone.

Brandy m

March 22, 2024

Diana (I hope that was her name) was more helpful than I could have ever hoped for. Incredible customer service, did more for me than I even knew.

Terry sitler

March 22, 2024

I have really appreciated this Bank. In all my adult life this has been by far the best bank I have dealt with and I'm in my 50s. Customer service is awesome and I feel more like family every time I go in. I like the fact that the lobby is open until 6:00 P. M.

Noel

March 22, 2024

I am really impressed by this MACU branch, and have had very positive experiences since I’ve started going here several months ago. In the past six months, I have had the pleasure of working with Brandon in a few different situations regarding my personal finances. Brandon is kind, knowledgeable, consistent, professional, helpful, and very prompt to find the best fit for your needs. My experience has been excellent and incredibly beneficial. I am grateful for the ways that working with Brandon has improved my experience as a client with MACU! I highly recommend going to this branch for any of your banking needs, they’re the best!

Jason donley

March 22, 2024

Overall, I really enjoy this Mountain America Credit Union location. The staff is always extremely helpful, and has been great to me over the past year or so as I conduct my local electrician business, as well as my personal finances and home mortgage. However, after trying to use the drive-through ATM 4-5 times over the past 1-2 months, it has been either - *A- Out of service; *B - Not dispensing any cash even though it says it's going to, and/or *C - I have to go into the branch itself to make deposits or withdrawals. Unless the issues with this location's ATM are resolved in the near future, I might have to start using a different Mountain America Credit Union location to do my daily banking needs. Kindly, Sean M. Bergeson